Frequently Asked Questions

Everything you need to know about our premium apparel and collectibles.

How long does shipping take for apparel and accessories?

Standard domestic orders are processed within 2-3 business days and typically arrive within 5-7 business days. International shipping times vary depending on the destination.

What is your return policy for clothing items?

We offer a 30-day return policy for all unworn, unwashed apparel with original tags attached. Please note that limited edition drop items and opened TCG products are final sale.

How should I care for my Heretics Haven graphic tees?

To preserve the print quality, we recommend washing your garments inside out in cold water and tumble drying on low heat or hanging to dry.

Do you offer international shipping?

Yes, we ship our fashion collections and TCG supplies worldwide. Shipping costs and import duties are calculated at checkout based on your location.

How can I track my order?

Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and Google Pay for a secure checkout experience.